Privacy Policy
What is CLA-VAL Europe general attitude regarding privacy protection and the handling of personal information?
- CLA-VAL Europe Sàrl (hereafter: CLA-VAL Europe) is a limited liability company governed by Swiss law (CHE-109.798-540) whose registered office is situated at Chemin des Mésanges 1, 1032 Romanel-sur-Lausanne (Switzerland).
- CLA-VAL Europe takes data protection seriously. CLA-VAL Europe is committed to a responsible handling and protection of personal information.
- CLA-VAL Europe operates the packing.cla-val.ch website and is responsible for collecting, processing and using personal data and the processing of data in accordance with the law. CLA-VAL Europe aims to be in full compliance with Swiss law regarding data protection, other provisions of Swiss legislation regarding data protection and the EU-GDPR.
What to do if you have questions about your personal data with CLA-VAL Europe?
CLA-VAL Europe wants to be clear about how it uses personal data. If you have any question or concern related to CLA-VAL Europe's handling of your personal information, please read this statement carefully. Unanswered questions may be sent to CLA-VAL Europe's at:
- CLA-VAL Europe
- Chemin des Mésanges 1
- 1032 Romanel/Lausanne (Switzerland)
- info@cla-val.ch
What are the legal grounds for the processing of your personal data?
CLA-VAL Europe processes your personal data in accordance with recognised principles regarding data protection for all that the said processing is authorised by legal grounds or by a legal provision. The processing of your personal data in connection with the establishment or implementation of a contract is based on respect for pre-contractual measures and contractual obligations. Moreover, CLA-VAL Europe has a legitimate interest in being able to process your requests, improve and develop its products and services and offer you products and services that meet your needs. When it is required or given, your consent constitutes legal grounds for processing your personal data.
How does CLA-VAL Europe use the personal data of persons other than their employees?
CLA-VAL Europe collects, uses and keeps on file personal data only if necessary, notably:
- To maintain accurate customer, supplier, business partner, shareholder or investor files and improve relations with these groups
- To optimize internal processes and the delivery of goods and services
- To protect the company sites and infrastructure (access control, video and IT surveillance) and for other security reasons
- To fulfil contractual or legal obligations, or to make legal claims, in connection with these groups
CLA-VAL Europe does not knowingly collect any personal data from children under the age of 16. If we observe that such personal data has been passed on to us, they shall be quickly deleted.
How is your personal data being protected?
CLA-VAL Europe applies all technical and organizational measures necessary to guarantee an adequate protection and the accuracy of the personal data on file. Our privacy protection policy is closely aligned with widely accepted international standards and is reviewed regularly and updated as necessary to meet our business needs, changes in technology, and regulatory requirements. Below, you find a list of additional data protection measures in place at CLA-VAL Europe:
- We have measures in place to protect against accidental loss and unauthorized access, use, destruction, or disclosure of data
- We have a Business Continuity and Disaster Recovery strategy that is designed to safeguard the continuity of our service to our customers and to protect our employees
- We place appropriate restrictions on access to personal information
- We implement appropriate measures and controls, including monitoring and physical measures, to store and transfer data securely
- We conduct Privacy Impact Assessments in accordance with legal requirements and our business policies
- We train our employees and contractors periodically on matters related to privacy protection and information classification
- We take steps to ensure that our employees and contractors operate in accordance with the trainings they've received
- We require our third-party service providers to protect any personal information with which they are entrusted in accordance with our own privacy protection policy and applicable procedures
What are your rights vis-à-vis CLA-VAL Europe?
CLA-VAL Europe grants every person whose personal data it has on file the right to require access to as well as correction, completion, erasure or transfer of his/her personal data. Concerned individuals may also require that the use of their personal data be restricted or stopped. All requests shall be addressed to CLA-VAL Europe at above mentioned address. Please note that requests are subject to any relevant legal requirements and exemptions, including identity verification procedures. Before reacting to your request, we may ask for proof of identity. In the event of obviously unfounded or excessive requests, notably owing to their repetitive nature, we reserve the right to invoice administrative fees. To the extent that we provide tools permitting you to self-manage your personal data and opt out of certain usages of your personal data, we expect you to do so.
Does CLA-VAL Europe transfer your personal data?
CLA-VAL Europe transfers personal data to third parties only if it has the consent of the concerned person to do so, and only if the third parties are reliable partners able to guarantee the same level of data protection as does CLA-VAL Europe. If required by law or a court to transfer personal data, CLA-VAL Europe may do so without informing or seeking consent of the concerned individual. Here's an overview of the third parties CLA-VAL Europe may share personal data with:
- Companies of the CLA-VAL Group
- Third party service providers, for instance external Software as a Service providers supporting services to customers, suppliers or employees
- Administrative authorities, such as national employment, the tax authority or customs offices
Does CLA-VAL Europe transfer your personal data into other countries?
When CLA-VAL Europe transfers personal information from Switzerland to other countries in which applicable laws do not offer the same level of data privacy protection as in your home country, we take measures to provide an appropriate level of data privacy protection. In other words, your rights and protections remain with your data. For example, we use approved contractual clauses, multiparty data transfer agreements, intragroup agreements, and other measures designed to ensure that the recipients of your personal information protect it. If you would like to know more about our data transfer practices, please contact info@cla-val.ch or the above mentioned postal address (see 2.). You will find below an overview of the third parties situated in countries other than Switzerland with which CLA-VAL Europe could share data:
- Companies of the CLA-VAL Group
- Third party service providers, for instance external Software as a Service providers supporting services to customers, suppliers or employees
- Administrative authorities, such as national employment, the tax authority or customs offices
Does the packing.cla-val.ch website use cookies?
Yes, cookies are essential for the authentication process and help maintain your logged-in state.
Cookies are information files that your Internet browser automatically registers when you visit a website. Most Internet browsers automatically accept the use of cookies. It is however possible to delete them or deactivate them in the settings of your Internet browser. The deactivation of cookies is likely however to limit the functions for using our website.
How long does CLA-VAL Europe keep your personal data?
CLA-VAL Europe keeps your personal data on file only for as long as necessary, taking into account contractual agreements, legal retention requirements and national prescription rules. Personal data no longer needed is securely deleted and destroyed.
Is the way CLA-VAL Europe processes your personal data likely to change ?
If CLA-VAL Europe modifies the way your personal data are processed, we shall update this notice. We reserve the right to make modifications to our practices regarding data processing and to this notice. We invite you to refer to this notice regularly to see the updates or modifications made.
What to do if you have complaints?
- If you are not satisfied with how CLA-VAL Europe manages your personal data or responds to your inquiries, please let us know by writing to CLA-VAL Europe (contact info above, 2.).
- We take your concerns seriously and will try to address them to the extent possible and reasonable.
- If you are not satisfied with how CLA-VAL Europe manages your personal data, you are entitled to complain to a supervisory authority in charge of data protection.